Refund and Cancellation Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service srtgroceries@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address.

Sri Ramkumar Traders

#644/a 6^th Main, 7^th Cross, Hanumanthanagar Near Ramanjaneya Temple Bangalore, Karnataka 560019 India

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your items, we will process your return or exchange. Please allow at least (4) days from the receipt of your item to process your return or exchange.

Exceptions

For defective or damaged products, please contact us at the contact details to arrange a refund or exchange.

Please note.

• No return will be accepted after the timeline given.
• We offer a “no questions asked return and cancellation policy” that gives all our users the right to return the product at the time of delivery if, for any reason, they are dissatisfied with the product’s quality or freshness.

Questions

If you have any questions concerning our return policy, please contact us at:(+91)9049049042 srtgroceries@gmail.com

 Shipping Policy

Our Shipping Policy was last updated on [09-08-2023]

Shipment processing times

Business days are Monday to Saturday; Holidays, Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed. However, once the order is placed will be delivered within 48 – 72 hours of time. If we are experiencing a high volume of orders, shipping may be delayed by a few hours and will be updated. For more specific delivery you want to purchase, For Shipping and order enquiries, please call us at (+91 904 904 904 2) or WhatsApp us on (+91 904 904 904 2) before placing an order.